Best CRM Software

CRM Software List 2019

Salesforce CRM

Salesforce CRM

4.2
7 reviewers
"Salesforce is a great system of record for all customer-related engagements. There's a lot of depth and functionality that allows us to do basically everything that we need. It would be great if it was easier to navigate to all the customization and behind-the-scenes options."

Intercom

Intercom

4.3
628 reviewers
"Intercom helps us automate the tiny, repetitive requests so that our CS employees can focus on real consulting and customer relations!
Intercom is by far the most practical solution. Very easy setup, high level of customization, and reasonable plans. "
Insightly CRM

Insightly CRM

4.1
424 reviewers
"Insightly is highly customizable in many areas, specifically at lead and contact level. However it could be more customizable in the reports, sometimes it can feel limited"
MoEngage

MoEngage

5.0
1 reviewers
"In Moengage, the way some functionalities like audience segmentation capabilities and journey building have been built is commendable . Also, ability to handle all messaging platforms like email, push, sms through this single platform is another great feature. One very likeable thing about this platform is their customer success and product teams. There were many features and functionalities that they built based on the customer requirements. They also have a feature request portal where they take requests from their customers and roll out features in upcoming releases based on the usability and the priority set for the feature."
HubSpot

HubSpot

4.3
407 reviewers
"Hubspot is a complete marketing automation suite in a single package. The ease with which we can manage our campaigns and execute workflows without the need for any additional technical help is what makes this software a marketer's dream. The reporting modules in Hubspot can be improved, there is a lack of visibility when running independent campaigns across multiple channels."
ActiveCampaign

ActiveCampaign

4.5
783 reviewers
"ActiveCampaign is super user-friendly! The platform allows for a lot of customization based on what your company needs. You can set up editable drip campaigns, automations, lists, and tags to facilitate easy conversation with your customer base. I enjoy creating email design templates that can be duplicated to save time and energy. But what really set ActiveCampaign apart is their customer service. I have a designated representative that reaches out periodically to answer questions, hop on phone calls, and explain their new features."